Privacy policy

Privacy policy

Privacy Notice Arild Links AB 


Arild Links is committed to protecting your privacy and personal integrity and want you to feel comfortable with us collecting and processing your personal information. Below you will find information regarding how we process your personal information, why we do it and when we collect it. Should you have any questions regarding data privacy or our processing of your personal information you are welcome to contact Per Bergström at per.bergström@arildlinks.com

Arild Links as defined in the terms and conditions is responsible for the processing of your personal information which means that we decide the purpose with the processing, in this privacy notice Arild Links is referred to as (“we”), (“our”) or (“us”)


What is personal information?

All types of information or data that directly or indirectly can be used to identify an individual is considered to be personal information. This could be anything from your name to your address or the IP- number for your computer or other device. 

Processing of this personal information is all kinds of use of it. Such use includes but is not limited to collecting, storing, organising, editing, structuring and transfer of the personal information.

What personal information is collected by us and why do we collect it? 

We process all personal information in accordance with applicable data protection laws and we only process personal information in the ways that are laid out below. 

To be able to provide you with the products you wish to order we may to collect certain personal information about you. 

Such information:

  • Name
  • E-mail address
  • Telephone number
  • Address for shipping and billing
  • Personal identification number
  • Payment information includes, payment history, order history, account settings

We request this information from you when you are opening an account or placing an order with us and we collect it to be able to fulfil our contractual commitment towards you, based on legitimate interest, because we have your consent to do so or because we have legal obligations we must adhere to.

In what ways do we use your personal information? 

For purchase and delivery

Your personal information will be used to process and manage the purchases you make through arildlinks.com, notify you of delivery updates and potential issues with the delivery, identify you, ensure your legal age for entering into an agreement, handle any complaints or refunds and manage your payments to us. 

For these purposes we may collect the following information:

  • Name
  • Address
  • E-mail address
  • Telephone number
  • Personal Identification Number (sw. personnummer)
  • Payment information
  • Payment history
  • Order information

The legal grounds which we can rely on in this processing is:

  • Fulfilment of the agreement between you and us
  • Complying with legal obligations Membership account

If you decide to create an account at arildlinks.com you will be able to see your order history, save your favourite pieces for future purchases and save your payment information for future use. To provide you with this service we need to collect some of your personal information.

For these purposes we may collect the following information:

  • Name
  • Address
  • E-mail address
  • Telephone number
  • Personal Identification Number (sw. personnummer)
  • Account settings
  • Encrypted payment information
  • Payment history
  • Order history
  • Delivery information
  • Browsing history

The legal grounds which we can rely on in this processing is:

  • Consent from you when creating the account
  • Legitimate interest Marketing of products

    If we have received your consent, your personal information such as e-mail, name and address might be used for marketing purposes or promotions based on your purchase history with us. Note that a given consent can be withdrawn by you at any time prohibiting us from sending you any more marketing material or promotions.

For this purpose we may process the following information:

  • Name
  • Address
  • E-mail
  • Telephone number
  • Order number
  • Information provided by Cookies

The legal ground which we can rely on in this processing is:

  • Consent

Customer Service

Should you need to come into contact with our customer service we need to know certain information about you to be able to help you with your inquiries.

For this purpose we may process the following information:

  • Name
  • Address
  • E-mail address
  • Telephone number
  • Payment information and payment history
  • Order information and order history
  • Earlier correspondence with us in the specific matter if any

The legal ground which we can rely on in this processing is:

  • Our legitimate interest

Legal obligations

We need to process some of your personal information so that we can comply with legal obligations, court rulings or decisions from authorities. Such obligations could for example be rules concerning our book- keeping and mainly affects the time period for which we are allowed to store your personal information.

For these purposes we process the following information:

  • Name
  • Address
  • Payment history and the size of the transaction
  • Date of the transaction
  • Order number
  • Customer number

The legal ground which we can rely on in this processing is:

  • Complying with legal obligations

For how long will we store your personal information?

We will only store your personal information for as long as it is necessary to fulfil the purposes as set out in this Privacy Notice or for as long as we have your consent to do so. We might also have legal obligations telling us to keep certain information for a certain amount of time, in which case we must store the information in accordance with those obligations.


Will we share your personal data with anyone else?

We will not sell your personal information to any third parties, but we might share your personal data with other companies in the Swilkenbridge AB Group, companies helping us getting your order to you such as delivery services or payment services, credit reference agencies, law enforcement or any company that has been approved by you such as social media sites.

You will be notified and we will ask you for your consent before sharing your personal information to companies located outside the EU or EEA. Since all companies within the EU and EEA are subject to the same data protection standards through the General Data Protection Regulation we do not need your consent to transfer your personal information to companies in countries within the EU or EEA.


Security

To ensure that we are keeping your personal information secure


Your rights

Data protection laws provide you with extensive rights that are listed below:

  • Right to access to your personal information (Article 15 GDPR). This means that we are obligated to, upon your request, provide you with the personal information we have collected about you.
  • Right to rectification (Article 16 GDPR) gives you a right to only have correct and updated personal information about you being processed, should you find that e.g. your address is wrong we are obligated to correct it upon you notifying us.
  • Right to erasure (Article 17 GDPR) provides you with a right to have certain personal information erased if you do not want us to process it anymore. Note however that should we have a legal ground to process your information we can reject such a request.
  • Right to restriction of processing (Article 18 GDPR). This right is subject to the fulfilment of the following conditions; the accuracy of the personal data is contested, the processing is unlawful, we no longer need your data but are required to keep them for the establishment, exercise or defence of legal claims.
  • Right to data portability (Article 20 GDPR) gives you a right to receive the personal information we have stored on you in a structured and commonly used machine-readable format, it also provides you with the right to transmit that information to another controller without us being able to hinder you.
  • Right to object (Article 21 GDPR). You always have the right to object to our processing of your personal information, if we can not provide you with compelling legitimate grounds to continue the processing we must cease to process the information.
  • Right to lodge a complaint with a supervisory authority (Article 77 GDPR ). You are always entitled to file a complaint regarding the processing of your personal information with the supervisory authority in your country of residence, place of work of place of alleged infringement.

Cookies

To provide you with a good shopping experience at arildilnks.com, we use the following cookies at the website:

  • Site analytics cookies
    Helps us analyse how you use arildlinks.com and in that way allows us to both make improvements to the website as well as your experience shopping there
  • Site Functionality Cookies
    Since a webpage does not have its own memory, a session cookie works as the memory making sure that you are remembered when you move between pages
  • Customer preference cookies
    Helps the website remember your chosen language, location or currency etc. to make your shopping experience as smooth as possible.
  • Targeting or advertising cookies
    Ensures that only relevant ads reach you, it also ensures that you only become subject to the same ad a limited number of times.
    Usage of arildlinks.com indicate that you agree to us placing these cookies on your device, note that we only connect cookies to your personal information gathered in relation to your account when you are logged in to your account. Should you want to handle or alter the way your device saves cookies, look to the “help” section in your browser. Please note however that altering with the Cookie settings could affect your experience at arildlinks.com.

    The personal information we gather through cookies may be forwarded to third parties for the performance of the services mentioned above.

    If you are logged in to your account, the legal ground for processing the personal information is our legitimate interest.


Amendments to this Notice

Considering that data protections laws may change over time, we might have to make adjustments to this Privacy Notice. You will be notified of any such amendments by a message posted on arildlinks.com. Should there be any significant changes to how we process your personal information we will inform you of this by e-mail.

 

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